What we do
Find a better rate? We’ll match it.
When something is great it means it’s better than good.
Great service should include great value. Kind of a no brainer. If you find a better deal, we’ll match it. When you use a Tomo Brokerage Partner Agent, we shave off an extra 0.125%. It’s called the Tomo Perks and it translates to lower payments, and well, lower sounds pretty good.
How We Do It
What is the Tomo Price Match?
Put simply, it’s our commitment to get you our lowest possible rate. If you find a better deal, we’ll match it, guaranteed.
Can I combine Price Match and Tomo Perks?
What do I need to qualify for Price Match?
Give us a valid, comparable Loan Estimate doc, dated within one business day of submission to Tomo, with the lender info. That’s it.
Why are the rates so low?
We’ve simplified the home financing process to make it easier and more cost-efficient. We pass those savings back to you. Bottom line, you save time and money.
Feel prepared to buy. Super prepared.
We give you what you need to start making offers.
Buying a home is a big deal. When you're ready to place an offer, you can be confident you're putting your best foot forward with the right pre-approval. Pair our underwritten pre-approval with our Closing Guarantee and the only thing that will look better is you kickin’ it in your new home.
How We Do It
What types of pre-approval does Tomo offer?
Tomo offers both a verified and underwritten pre-approval.
What is a verified pre-approval?
A verified pre-approval provides a comprehensive and accurate assessment of your finances, without requiring a hard credit check, to show you and potential sellers what you can afford. We verify your credit score, income, debt, and real estate ownership, turning the pre-approval around no more than 3 hours after we receive your information.
What is an underwritten pre-approval?
An underwritten pre-approval provides the most complete assessment of your finances, backed by our Closing Guarantee. Your information and eligibility are reviewed and confirmed by an underwriter. This further validates your pre-approval and can strengthen your offer with potential sellers. To underwrite your information, a hard credit check is required. Once you’ve uploaded all your documents, it will take about 24 hours for us to complete your underwritten pre-approval.
How will getting a pre-approval affect my credit?
A verified pre-approval will not affect your credit, as it requires only a soft credit check. Only an underwritten pre-approval requires a hard credit check. Typically, hard credit checks impact your credit by no more than 5 points, or potentially not at all if done within 45 days of another hard inquiry by a mortgage lender. Tomo will always ask for your permission before checking your credit.
Does my pre-approval letter expire?
Pre-approval letters expire after 120 days. If your financial situation changes before then, you may need an updated letter.
Move in on time. It’s what guarantee means.
You will close on time because that’s how it should be done.
We’ve streamlined the mortgage process so critical steps happen earlier. Tomo will never get in the way of you moving in on time. In the rare instance of a delay on our end, we take care of it with no impact on your closing time. Get your calendar and a permanent marker, this is happening.
How We Do It
Why is a closing guarantee important?
In home buying, there’s no time for wishy-washy. Closing delays can lead to unnecessary hurdles and even cause a seller to back out. A closing guarantee ensures both you and the seller that the deal will get done, so you can move in on time.
What happens if Tomo misses a deadline?
A commitment is a commitment. Tomo will never stand in the way of you closing on time. We handle any unforeseen funding issues on our end, with no impact to you.
How do I qualify for the Closing Guarantee?
To qualify for our Closing Guarantee we require that you secure our underwritten pre-approval, set a closing date at least 30 days out, and provide any additional requested documents needed within 3 days of the request. Your loan team will guide you every step of the way so you can check all the boxes.
Get an extra 0.125% off your rate when you work with a Tomo Brokerage Partner Agent.
Efficiency translates to time and money you don’t have to spend.
This shouldn’t feel like a second job. With Tomo everything is streamlined. We remove the heavy lifting from your plate and the efficiency saves money. We pass those savings back to you. If you work with a Tomo Brokerage Partner Agent, you get an extra 0.125% off your already competitive rate. That’s more than $7000 over the life of a $300K loan.* Savers gonna save.
*Savings based on comparison between 3.25% and 3.125% interest rates for a $300,000 loan amount over a 30-year term.
How We Do It
Do I need to work with a Tomo Brokerage Partner Agent to get a Tomo Mortgage?
Who are Tomo Brokerage Partner Agents?
Hand-picked all-stars with experience in the neighborhoods where you want to live. They leverage their local expertise to help you find the perfect home. They help you optimize your search criteria, negotiate a great deal, and navigate the process. They can also help you find pros to put the finishing touches on your home.
How do I choose a Tomo Brokerage Partner Agent?
After you share information regarding the areas where you’re looking to buy, Tomo Brokerage will reach out with video profiles for 3 expert agents they love. You decide which agent is the best fit and they’ll introduce you.
How will I meet my agent?
Once you’ve made your selection, Tomo Brokerage will send a message connecting you both directly. Then you can talk through your goals and start touring homes! Keep in mind we don’t match and run. Tomo will be with you the entire way.
On your terms
Talk with knowlegeable humans, on your schedule.
There’s nothing like a friendly human being who knows how to help.
We pair you with a loan advisor that knows your market and we thoughtfully communicate in whatever way works best for you: text, email, phone, or Zoom.
How We Do It
Am I going to have to speak to a robot?
At Tomo, we don’t employ robot overlords, only friendly knowledgeable humans.
How “local” are local experts?
Our Loan Advisors are dedicated to your market, so they deeply understand the nuances of your area like local rules, regulations, and common financing hurdles. They might even have food recommendations. You'll never know unless you ask.
When are we available?
We are available 7 days a week, 8 AM-7 PM Central Time. We are closed on New Year’s Day, Martin Luther King Jr Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day. If you need us on Halloween, we’ll be there, but we might be wearing a costume.
We’ve optimized the process. You save time and money.
Buying a home shouldn’t feel like it’s you against the world.
We’ve built a digital experience to simplify the entire process and save you time and money. Get a personalized rate quote, pre-approval, and apply—all online. Need to provide documents? Upload your screen grabs directly from your phone or computer. It’s what home buying in 2021 should look like.
How We Do It
Will I have to keep typing in the same info over and over?
Nope. That’s what streamlined means.
Do I have to do this on a computer or can I do it on my phone?
You decide. Our digital experience is available on both desktop and mobile.
Is my data safe?
Your information will be safely stored and protected according to NIST and SOC-certified best practices. We will never sell your information.
Can I get help if I need it?
You bet. We are available 7 days a week, 8 AM - 7 PM Central Time if you need someone to support you through the process. Our advisors are here to talk via text, email, phone, or Zoom. We’ve got your back.