Question 1

What states does Tomo operate in?

Accepted Answer

Tomo currently operates in Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Maryland, Michigan, Minnesota, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.

Question 2

What types of loans does Tomo offer?

Accepted Answer

Tomo currently offers Conventional, Jumbo, FHA, and VA loans. Our loans can be 15- or 30-year fixed rate terms and 5-, 7-, and 10-year ARMs, and they start at a minimum loan value of $75,000. We can do loans for single family houses, townhomes, condos, manufactured homes, and 2-4 unit buildings and for primary residences, second homes, and investment properties. We don’t currently offer loans for mobile homes, construction-only, or co-ops.

Question 3

What kinds of customers can Tomo support?

Accepted Answer

Lots of kinds. We support all customers with a credit score above 580.  Great singing voice is always a bonus.

If you don’t have a Social Security Number, give us a call at (737) 510-2523.

Question 4

What is Tomo's minimum down payment?

Accepted Answer

Our minimum down payment varies by loan type (e.g., conventional, FHA, VA), property type (e.g., single family), planned property use (e.g., primary residence, vacation home), and credit score. Check around, and you’ll see that it’s really low. For example, our VA loans start at 0% down payment, our conventional loans start at 3% down payment, and our FHA loans start at 3.5% down payment.

Question 5

How can I protect myself from rising interest rates?

Accepted Answer

Unlike most lenders, Tomo will let you lock a rate before you’ve found the home you want to buy. You can lock the rate in for 90 or 120 days. If rates go up during that time, no problem, yours is protected. If they happen to fall, you’re still good, there’s a one-time rate adjustment option once you have an accepted offer on a home. See our full terms and conditions [here](https://hellotomo.com/terms/#lock-shop-terms).

Question 6

How can I get in touch with Tomo?

Accepted Answer

Text, email, or call us any day of the week. Our weekday hours are from 8AM-8PM CST, Saturdays from 9AM-3PM CST, and Sundays from 11AM-5PM CST. We are closed on New Year’s Day, Martin Luther King Jr Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day. If you need us on Halloween, we’ll be there, likely wearing a costume. We are literally standing by all the time during business hours, waiting to get you the help you need. No phone trees, no voice mail boxes, just direct access to experts. You’ll never hear an IVR when you call us.

The Tomo Mortgage

The mortgage that changes everything.

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30-year fixed

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